A response plan that has not been tested is as useful as having no plan at all.
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Management Cyber Training
Management’s response can either contain or escalate an incident; a poor response can even create a crisis. Vigorous, coordinated responses to incidents limit lost time, money, and customers, as well as damage to reputation and the costs of recovery.
Management must be prepared to communicate, as needed, across all media, including social media, in ways that assure stakeholders that the organization’s response is equal to the situation.