If you need to make an insurance claim, please get in contact with us right away so we can understand the particulars of the insurance claim and whether it may be covered by the insurance policy you have in place.

We strive to offer advice after a circumstance is discovered, including site visits if appropriate, plus advice about how the policy may respond.

It is important that where possible we will attend any insurer/loss adjuster meetings, which could assist in the valuing, presentation and progession of a insurance claim as well as developing the supporting evidence you should provide.

What to do before you contact us

• Take all reasonable steps to prevent further loss or damage, and minimise the insurance claim.
• Do not discuss, accept, negotiate, pay, settle, admit or deny any claim before speaking to us.
• Before contacting us, please make sure you have your policy number to hand along with any other relevant information that you may need to refer to.