Dedicated service, going above and beyond

2nd Best Isn’t An Option

The demands on a retail broker can be significant. The time constraints, the competitive tender challenges and the need for differentiating and pioneering new products all need to be in carefully managed in order for a retail broker to successfully retain their clients.

Elmore understand these challenges as Elmore operates as a direct retail broker in its home market of the UK.  Being one of the most mature and competitive insurance markets in the world, it constantly pushes Elmore to be innovative, to address client needs along with ensuring a service that impresses even the most demanding of clients.

Because of this Elmore understands the challenges a broker faces, and when acting as a wholesale broker, delivers the same passion, skill and determination as it does to its retail clients.


New Insurance Technology

Increasingly, emerging technologies are underpinning the improved interactions between brokers and their customers.  Elmore strives to not only strengthen the basis in which the traditional insurance transaction is undertaken but also empowering the bottom line to deliver better returns.

The key areas for every broker to be focusing their efforts over the next 10 years which are also having a major impact on every industry are Artificial Intelligence, blockchain, digitisation, personalisation and data, as well as hiring and retaining technically skilled talent.



Value added Services

In addition to providing timely and high-quality placement and claims management, our team offers advisory services (Review & Improve) to our business partners. Periodic reviews of our clients provide valuable feedback including independent analyses, perspectives on mutual philosophies, recommendations on third-party consultants and lawyers and suggestions to improve processes.

The team offers tailored claims and legal research and provides operational improvement reviews resulting in observations and recommendations on their organizational resilience, staffing, processes and technology.




Elmore experienced claims team is committed to meeting the highest standards of service and operational excellence.  Seasoned professionals are aligned with each specialty product line and geography and consistently employ best practice standards. As needed, Elmore partner with specialised claims consultants to ensure that no matter how complex an Insurers claims may be, the proper technical expertise is employed to analyse and resolve the loss.

Keeping your data secure

We take cyber security seriously and are one of the few in the insurance industry to certify with Cyber Essentials. Implementation of Cyber Essentials controls can significantly reduce the risk of prevalent but unskilled cyberattack.