Insurance Claim Manual

A guide to notifying a claim

Bring visibility to managing and handling claims

Providing internal insight/guidance to the claims management process including documenting the process to follow is key to successful claim management. Notification across multiple divisions or offices can lead to delays and potential insured events not being notified or covered. Having a clear claims notification and escalation policy within an organisation is critical, ideally demonstrated by a Claims Manual.

Elmore Claim Manual provides the follow:

Contractual requirements for a valid claim;
Understand different types of policy conditions
Understand notification duties after a loss;
Documents and supporting evidence required when notifying a claim.

APPLY FOR INSURANCE CLAIMS MANUAL

Elmore Insurance Brokers Limited (Elmore) is a company incorporated in England and Wales with registration number 09548115. Elmore is a Lloyd’s Broker and authorised and regulated by the Financial Conduct Authority – Firm Reference Number 955112.

Elmore, Lda is a company incorporated in Portugal with registration number NIF 516116363 and develops its activity with CAE 66220 – insurance intermediaries activities. Elmore, Lda is a Lloyd’s Broker and is authorised and regulated by the ASF – 420564777. Elmore, Lda is a Subsidiary of Elmore.