Insurance Claims

Insurance is valued in how a claim is managed

Explore The Range Of Elmore Insurance Claims Services

Whether you’re a specialised SME, large corporate operating in domestic markets, multinational giant, established insurance provider, new MGA or a broker seeking expert claims support, your business may require claims services to manage the impact on your operations, reputation, and revenue.

Choose A Claim Service:

Make an Insurance Claim

It’s time to use your policy! Click here to make a claim.

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Incident Response Insurance

Notify here for IT Forensics to investigate a cyber event.

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Crisis Communications Insurance

Preserve your reputation and manage a crisis

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Insurance Claims Management

Not happy about how a claim is being handled?  Elmore can take over the management of a claim.

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Insurance Claim Portal

Digital documentation of all an organisations claims on an easy online platform.

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Insurance Claim Review

Not making progress with your claim?  Elmore can review your claim.

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Insurance Claim Audit

We audit claim portfolios to ensure compliance with claim guidelines.

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Insurance Claim Manual

Have a clear internal policy before a claim arises to better manage a claim.

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A Trusted Partner In The Time Of Need

The litmus test of any insurance arrangement is the speed and efficiency with which claims are handled and settled.  Elmore’s proactive and dedicated approach to claims is valued by policyholders.

Delivering Results

In 2019, Elmore successfully brought agreement to USD7.4m of claims.  Our team has hands-on experience coupled with a far-reaching, senior level claims network, spread across the spectrum of stakeholders in the claims process, which ensures claims get actioned in a time efficient manner.

“We pride ourselves in serving as your advocate when it comes to claims.  We do our best to make sure claims are adjusted and settled in a fair, equitable and timely fashion”.

James Bromley-Challenor – Senior Claims Consultant

Our Claims Pledges


Focus on policy language before policy starts


Assess if a claim should be made under policy


Claims management to ensure prompt adjustment


Available 24/7 to handle after hour emergency claims

Focusing On What matters

We want you to be confident in this process from the outset, so we strive to emphasise this before arranging your insurance policy, advising you of which exclusions are contained within, and then negotiating where possible with insurers to remove exclusions before the policy starts.


We pride ourselves on serving as your advocate when it comes to claims.  We do our best to make sure claims are adjusted and settled in a fair, equitable and timely fashion.

Supporting Business Growth, With Smart Insurance Management

Connecting risk management and insurance policy audit to insurance procurement and acquisition leads to streamlined, cost effective and efficient insurance being arranged.

Greater focus on policy drafting and claim management along with correcting and implementing risk improvement measures supports smooth premium budgeting.

Elmore combines best in class processes to identify and manage risk so that optimum insurance acquisition and claim experience can be achieved.

Make A Change, Let Elmore Manage Your Claims

If you have an existing claim with another broker not making progress and would like a second opinion, then Elmore can review the claims file and provide a no obligation opinion as to seeking a more expedient settlement.

Keeping Your Data Secure

We take cyber security seriously and are one of the few in the insurance industry to certify with Cyber Essentials. Implementation of Cyber Essentials controls can significantly reduce the risk of prevalent but unskilled cyberattack.