You’re in expert hands with Elmore.
Our specialists will help you at every step.
Claims is the moment of truth for insurers. It’s the point where the quality of insurance is valued and judged by customers.
We remove the stress from claims and will respond swi>ly to all your needs.
See below for our different claims and specialist support services.

Make a claim
Before contacting us:
- Ensure you have your policy number and any other relevant information to make the claim
- Don’t discuss, accept, negotiate, pay, settle, admit or deny any claim before speaking to us
- Take care to prevent further loss or damage
Incident response
Need specialist support following an incident? Elmore can coordinate crisis management, recovery services, strategic advice and other emergency actions. We’ll liaise with incident response experts and help you contain and recover from incidents such as cyberattacks, terrorist acts, and flood and fire damage.
Transfer a claim to Elmore
Sometimes a claim is not straightforward. There may be delays, disputes or other complexities. That’s when Elmore can step in and help. When you transfer a claim to Elmore, you’ll have peace of mind that our experts will work hard for a speedy and fair resolution.
Insurers sometimes make the wrong decision about a claim. They may reject a genuine claim or offer less than the claim value. An Elmore insurance claim review can help you if you are unhappy with your claim and need an expert second opinion.
