Specialists in Claims Resolution
Insurers can sometimes make the wrong decision regarding the validity of a claim. They may reject a genuine insurance claim or offer a lower settlement than the claim merits.
Claims are often the forgotten part of the insurance journey, however it is only when claims are settled effectively that the true value of an insurance product becomes evident.
The Elmore Claim Review service will help any business that has experienced difficulty in achieving progress or traction with an existing claim.
We undertake a review of the claim and give our opinon whether we feel there are new argumets to assist in the settlement of the claim.
The Elmore Claims Management Services
Our claims services cross a broad spectrum of different activities. We can provide more than one service to ensure a holistic apporach to the review, handling and settlement of a claim.
The Elmore Claim Review service will help any business that has experienced difficulty in making progress with an existing claim. We undertake a review of the claim and give our opinon whether we feel there are new argumets to assist in the settlement of the claim.
Elmore have taken over many cases from other brokers when businesses have been dissatisfied with the service they were receiving. Clients who have transferred their Claims to us from other brokers have been impressed by our positive and proactive approach.
Comprehensive audit and analysis of claim files in order to develop claims compliance and validity services.
Having a clear claims notification and escalation policy within an organisation is critical, ideally demonstrated by a Claims Manual. Ensure a robust process is in place in the event of a claim, and that the claim notification and escalation process is correctly documented for internal use.
Disputes can sometimes arise between an insurer and a policyholder if the insurer attempts to decline a claim or settle the claim for a value that is less than the policyholder was expecting. Our experience in advising clients the best strategy of pursuing claim settlement negotiations has led to significantly improved outcomes.
A tool for collecting and storing all claims and information in a logical and easy to manage platform. You can register and begin submitting claims, find out how to use the Portal or refresh your knowledge with our User guides.